אני כרגע עובד על ניסוח המייל שאשלח מחר בבוקר לאונקיו. אנגלית איננה שפת אם שלי. אשמח להערות/הארות:
I am sorry to inform you, that in spite of your mail to me, Top Audio did not contact me by phone or by mail. I waited almost a week before writing to you today.
I feel so disappointed of the whole story, cause since mid-July (!), when my receiver stopped working, and till now, and in spite of your generosity offering the goodwill repair to be done in Israel by Top Audio, your offer was ignored and the receiver is not fixed.
Please note, that the story is shared in the biggest and most appreciated professional home theater forum in Israel (
http://www.hometheater.co.il/modules.ph ... sc&start=0) , seen till now by many readers. Many of the forum members, as I am, are big fans of Onkyo products, and they praise you for the goodwill repair offer. But, because of how Top Audio dealt with the matter, even an opinion was discussed by readers, to boycott Top Audio and not to buy its products. It is a shame, that such possibility may cause Israeli home theater fans, which prefer to buy their gear from a local dealer, not to enjoy Onkyo products. I hope that would not happen.
I still believe, maybe as a naive person, that my receiver would be fixed eventually, of course the sooner the better, so I would be able to enjoy it once again. I have no other interest.
I am humbly waiting for your comment.
